Simple, transparent,
no questions asked.
We want you to lock in the best voice workflow for your work. If Productive Voice isn't right for you, let us know within 14 days and we'll issue a full refund immediately.
The plain English guarantee.
No phone call loops. No endless retention surveys trying to save the sale. No automated "are you sure?" emails. You buy the app, you try it in your daily editor, and if it fails to speed up your work or doesn't match your standard, we refund 100% of your purchase. You don't even have to uninstall the licence key first.
Purchases are processed by Lemon Squeezy, our payment processor and merchant of record. Refund transactions are also executed through Lemon Squeezy in line with their standard refund policy. Your statutory rights are not affected.
Three steps to a full refund.
Find your order receipt
Locate the purchase receipt email sent from our processor (usually contains a transaction identifier resembling #LS-12034 or your purchase date).
Email refunds@productivevoice.com
Send a brief email requesting a refund. You can use our interactive buttons below to instantly copy our email address or formatted template to your clipboard.
Receive your credit
We process your refund request immediately (usually within 24 hours). The funds are credited back to your original payment card, taking 2 to 5 business days to appear on your bank statement.
Common questions about refunds.
Absolutely not. We love learning how we can improve our software, but you are not obligated to give any reasons. Changing your mind, deciding that dictation is not for you, or getting a busy schedule are all perfectly valid reasons for a refund.
No, we operate on complete trust. Because Productive Voice is a Windows desktop application with local database components, we do not forcefully audit, lock, or brick your local files. Once the refund is processed, your order will be cancelled. We simply trust you to respect our licence terms.
We authorize and process the refund back to our processor instantly. Depending on your bank's billing cycles, the credited funds should reflect on your original payment card statement within 2 to 5 business days.
Absolutely. If your hardware setup, voice dictation requirements, or development environment change in the future, we would be absolutely thrilled to welcome you back as a customer!